View Here 2023 Performance Report
This summary offers a brief overview of our achievements and
significant events that took place in the preceding year. NHIA recently introduced draft legislation to advance primary care across the
country and continue our path towards universal health coverage.
Your feedback and participation are critical to the success of our mission – it will
be noted and considered as we work to finalize the draft bill. Read More Public Consultation Televisits are here!
Learn More Televisits are a convenient and effective way to
see your healthcare provider.
The National Health Insurance Authority (NHIA) is an agency of the government of The Bahamas, established under the National Health Insurance Act. In 2017, we started on a journey to deliver accessible, affordable, and quality healthcare for the benefit of all Bahamians. To date, we have enrolled over 100,000 persons into the program and this number continues to grow while maintaining patient satisfaction rates over 90% by offering a suite of Primary Care benefits, leveraging an expansive provider network, and implementing a modern electronic health record (EHR) with telehealth capabilities.
Bahamian citizens and residents can enroll online, over the phone, or in-person and must have a valid NIB Smart Card. Enrolled individuals become NHI Beneficiaries by selecting their preferred Primary Care Provider, and receive services at no cost at the point-of-care.
The next step in our journey towards Universal Health Coverage (UHC) is the Primary Care Transformation Initiative (PCTI). This initiative will integrate the public primary healthcare system, implement pragmatic reforms to private insurance, and provide every eligible person with a single Electronic Health Record.
Our goal is to standardize, modernize, and optimize primary care in The Bahamas and establish a strong foundation on which we can sustainably expand what is covered under the program. We will remain steadfast in our commitment to the health and economic prosperity of The Bahamas on our journey to achieving UHC.